12/10/2023 0 Comments Ui online mobile login floridaIt’s not possible for ID.me to fix this issue. Troubleshooting “This ID.me account has been used to verify another account” errorĪfter you verify your identity using ID.me and share your information with FloridaCommerce, you may see this error: “This ID.me account has been used to verify another account.” This error message is coming from FloridaCommerce, indicating that you have more than one account. If you’re having trouble, visit Troubleshooting multi-factor authentication.Learn more about Getting started with multi-factor authentication.If you can’t access your ID.me account email address, need to reset your password, or see an error message, visit I can't sign in to my account.Change or add email addresses to your account.Manage your ID.me accountĪfter creating your ID.me account, you can also manage your account settings. For information on your UI claim status or eligibility, contact FloridaCommerce. Follow the steps for the Florida Reemployment Assistance Portal, then select Allow to allow FloridaCommerce to use your verified identity information.įor UI claims, ID.me is limited to identity verification.Return to the Florida Reemployment Assistance Portal.After you verifyĪfter you verify with your ID.me account: For steps to verify your identity, visit Verifying your identity on a short video call. You can verify your identity for unemployment benefits in Florida using self-service or on a short video call. You will also be required to set up multi-factor authentication with ID.me during the identity verification process. For step-by-step MFA instructions, visit the FloridaCommerce site.
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